About Us
Being a hosting customer can be embarrassing - you often have to cope with downtimes and a dreadful and sluggish tech support service. To top it off, you need to log at least in two user interfaces to manage your domain names, billing transactions and your website itself. When we started The Gate, we attempted to alter all that.
A Fresh Hosting Approach
The Control Panel is the part of the hosting platform that the clients see. And 90 percent of the web hosting vendors out there utilize the very same hosting Control Panel - cPanel. We, though, consider cPanel to be outmoded and hard to work with - it simply frustrates our work. That is the reason why we made the decision to use another hosting Control Panel - the Hepsia Control Panel. It's new, has a fresh look & feel and offers billing, domain name and website administration options, so you can administer all aspects of your online presence from one place. Furthermore, it has a drag & drop File Manager, so you won't need to use 3rd-party FTP software. Our tests have shown that the Hepsia web hosting Control Panel is three times faster than other web hosting Control Panels! We have also created a Control Panel demo account - you can check for yourself how the Hepsia hosting Control Panel works.
A Reliable Hosting Platform
Your web site needs to be accessible online. That is the reason why we rely on hyper-fast web hosting servers powered by the winning mix of Linux and Apache. We are also partnering with 4 excellent datacenter facilities where you can host your web sites. This permits us to offer a 99.9 percent network uptime guarantee.
A Client-Oriented Modus Operandi
Last, but certainly not least - we are there for you! We have Live Chat representatives who are there to respond to all your pre-sale enquiries and to help you correct small technical issues. We have a top-quality 24x7x365 client support service. We offer a one-hour support ticket response time guarantee, but in most cases our customer care team reps reply to support tickets in no more than twenty minutes!